Citizen's Help Site

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FAQ Are there advanced Search functions? Can I email a link to a video clip to someone else? Can I make my searches more specific? Can I print documents within a meeting? Can I search for specific archived videos? Can I subscribe to a video feed from the search results? Can I view PDF and Word documents related to a meeting without saving them to my Mac's hard drive? How can I enable RSS on my computer? How can I listen to Podcasts? How can I prevent my video player from "buffering" so frequently? How can I set up my browser to load PDFs in the Document Viewing area instead of a new window? How can I view a video's closed captions? How do I comment on an Agenda? How do I deactivate the Flip4Mac plug-in? How do I enlarge the media player to fit the width of my screen? How do I find a specific video archive? How do I install and activate the Flip4Mac plug-in? How do I know if I've got Flip4Mac already? How do I prevent my browser from blocking a pop-up window? How do I search for a video? How do I search for more than one word? How do I start using RSS feeds? How do I use eComment? How do I view a video in full-screen mode? How do I view documents associated with a meeting agenda? How does the Search Field work? I am getting a message that the system can't find a server, and it may be behind a firewall. What does this mean? I am viewing a meeting and have clicked on a document link. How can I return the document pane to the Agenda? I can hear the audio, but I can’t see anything. What’s wrong? I have all the recommended software installed but I am still unable to view the video. What can I do? I'm unable to view video in Macintosh after viewing it previously. What can I do? I'm using a Mac, why can't I see video? Is this video file compatible with all browsers? My video player just says “Ready” and does not play any video or audio. What should I do? My video player just shows a blue screen. What is going on? The webcast stopped while I was watching it. How can I fix it? The webcast stopped while I was watching it. How can I fix it? What are streaming statistics? What are the minimum system requirements if I am using a Macintosh? What are the minimum system requirements in order to view video streams? What are the specifications of the podcasting media files? What codecs does the podcasting video use? What do I do when the Closed Captioning doesn't show even though I selected it? What do the buttons mean on the navigation bar above the documents? What do the controls on the Media Player page do? What format of MPEG is the podcasting MP3? What is Flip4Mac? What is podcasting? What is the default video size of the podcasting video? What is the frame rate of the podcasting video? What is the public eComment button for? What kind of documents can I view? What kind of Macs can view videos? What sample rate are podcasting files using? When I view a video, an "404 Error - Page Not Found" error message appears. What does this mean? Why can't I see the player controls? Why does the video appear cut off? Why does the video appear too large for the player? Why does the webcast buffer a lot, even though I have a high-speed connection? Will Silverlight help Mac users see video?