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  • How many lines can I transfer to ACN?
  • What is the coverage of ACN’s mobile service like?
  • What service features does ACN support?
  • What is ‘yes’ Time?
  • What plans has ACN offered in the past?
  • What is First5Free?
  • Can I access email accounts from other Service Providers while using ACN go! mobile broadband?
  • What do I do if my phone is lost or stolen?
  • What are premium services and how are they charged?
  • My connection speed is slow or my connection is not working at all. What should I do?
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  • Can representatives call representative services to place an order and still take advantage of the Auto-Ship discounted rate?
  • What happens if I lose my modem?
  • How do I change my data allowance?
  • Can I access email accounts from other Service Providers while using ACN go! mobile broadband?
  • My go! modem has full coverage but I can’t open any web pages. What should I do?
  • My connection speed is slow or my connection is not working at all. What should I do?
  • I’m not able to access Internet when overseas roaming. What should I do?
  • Can I use ACN go! Mobile Broadband overseas?
  • How do I know if I am in the Optus Network Coverage Area?
  • What is included in my data allowance?
  • The ACN Assist Knowledge Base has been designed to provide you with a central searchable facility that contains the most Frequently Asked Questions (FAQ) regarding ACN's products and services.

    With this tool, you are able to search the list of FAQ's by entering in key words, refine your search by selecting specific categories to search, or browse the list of categories until you find the FAQ you are looking for. Over time we will be adding more and more FAQ's to cater for new product and service releases.

     

    If you are an Independent Representative and are looking for information regarding running your distributorship, a dedicated Knowledge Base has been created for you within MyACN. Simply login to MyACN and click on the 'ACN-Assist' link on the right hand side of the page.

    2007, ACN Inc.