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Welcome to the Aurora Energy Knowledgebase. Use it to search on frequently asked questions and articles about electricity, natural gas and associated topics. If you can't find what you are looking for, why not 'Submit a Question' using the button at the top of this page?
Top 10 Frequently Asked Questions
  • Can I choose who my energy retailer is?
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  • I believe my account is too high. How do I know its right?
  • Aurora PAY AS YOU GO Rates and Charges
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  • Can I put a lock on my gate or meter box?
  • What is the Commonwealth Government Photovoltaic Rebate Program (PVRP)?
  • Can I pay my account online?
  • Charging up your Aurora PAY AS YOU GO meter
  • Can I pay my account by direct debit?
  • Do you provide electronic billing?
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  • Charging up your new Aurora PAY AS YOU GO card
    • Latest Articles
  • Opportunities open to you when you complete an Aurora Energy apprenticeship
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  • What happens during the training
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  • What an apprenticeship involves
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  • Who delivers the training for Aurora Energy Apprenticeships
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  • Employing new apprentices at Aurora Energy
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  • The prerequisites for commencing an apprenticeship
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  • Nationally recognised apprenticeships
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  • How to go about applying for an apprenticeship
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  • Aurora PAY AS YOU GO and the life support discount
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  • Aurora PAY AS YOU GO and concession discounts
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